![]() Insurance can be a complicated matter, especially in the U.S. ![]() In our latest installment, hear from Sara Yamamoto and Elle Monah, CRM Marketing Managers at Policygenius, an online insurance marketplace, about how Policygenius personalizes the customer journey to find the right insurance plans for each customer. We’re all in this together, so what better way to collaborate than sharing ideas? ![]() The ones coming up with big ideas, solving problems and thinking creatively and strategically to make sure every customer has an experience worth remembering.Īs part of our effort to highlight these professionals, we kicked off a new interview series, “ Dream It, Build It, Make It.” In this series, I dive deep with guests from a variety of industries to learn more about how they are working to create long-lasting connections with their audiences. These are the people behind today’s customer experiences. If you’ve been around our content recently, you might have noticed a theme of Dreamers, Builders and Makers.
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